Account details you give us: your name, email address and phone number. Wallet activity: top-ups, payments and their status. Technical details needed to keep the service safe, such as the device you signed in from.

Your password and your transaction PIN are stored only as one-way hashes. Nobody at Noventa can read them. If you set up fingerprint or Face ID, the key stays in your device's secure hardware — we only keep a reference to it.

To run your wallet and complete payments, to confirm it's really you, to prevent fraud, to answer your support questions, and to meet our legal obligations.

Only the partners needed to complete what you asked for — for example the network operator when you buy airtime — and authorities where the law requires it. We never sell your data.

While your account is open, and afterwards for as long as financial-records law requires. When you close your account we remove your personal details and keep only the transaction records we are obliged to retain.

You can view and correct your details in your profile, deactivate your account temporarily, or close it permanently. You can also ask us for a copy of your data.

Data is encrypted in transit and at rest. Access to production systems is restricted and logged, and sensitive actions on your account are recorded in an audit trail.

Reach us from the Get help screen in the app with any privacy question or request.